Shipping Policy

We ship from Duluth, Georgia Monday through Friday. Orders placed before 4PM EST usually ship out the same day. Typically, orders placed after 4PM EST will ship the following day. Orders placed Friday after 4PM PST will ship the following Monday. We ship with Fedex, UPS and USPS. Products are packaged with sturdy packaging to ensure safe delivery to your door.

FREE Shipping

We offer FREE shipping on eligible orders for printer ink and toner cartridges, Fuser Assembly and Maintenance Kit. As long as you add a ink, toner or fuser, maintenance kit products to your shopping cart, you are eligible to enjoy our discount shipping program.

  • FREE Shipping on Ink or Toner over $100;
  • FREE Shipping on Fuser Assembly or Maintenance Kit over $89;
  • Flat Rate of 7.95 for one unit of Ink or Toner cartridge lower than $100. Each additional ink or toner cartridge will add $4 dollar in shipping. 
  • FREE Shipping ONLY applies to orders delivered to  U.S. contiguous 48 states

We hope you don't need to return the products or cancel the order. However if you do need to return a product or cancel an order, we have friendly hassel free return policy to make sure you have a pleasant shopping experience at Partsmart. 

Flat Rate

Flat Rate of $7.95 for Ink or Toner lower than $100. Applies to orders delivered to U.S. contiguous 48 states.

Transit Time

Shipping time usually takes 1-3 working days on the East Coast and 3-5 working days to arrive to the West Coast. Shipping costs are not refundable. Tracking numbers of shipments are sent Monday through Friday. 

If you still have questions about your order, you are welcome to drop us a line at