About Us

Founded in January 2000, Partsmart Corporation is a manufacturer-based wholesale company dedicated to parts and supplies for laser printers as well as other office equipment.  All products are extensively tested by quality control experts to ensure compliance with high-quality standard.  Vertical integration allows us to drive the cost down through improved coordination of production and inventory scheduling. Therefore, we are able to offer our customers the best combination of quality products and competitive prices.  With over one million dollars inventory in stock, we provide same day shipping and fast delivery to meet our customers' urgent needs. 

State-of-the-Art Facility

Our manufacturing facility in China has an area of 81,000 square feet and employs over 400 employees.  With over 20 years of production history, our manufacturer is highly experienced in plastic molding and injection, metal processing, rubber production and various electronic parts production.  Our printer parts, such as heat rollers, pressure rollers, lamps, pickup/feed rollers, separation pads, delivery rollers, covers, paper guides, gears, bushings, cleaning rollers, caution labels, etc., have the highest quality in the worldwide aftermarket parts market.  These products are the number one choice for printer maintenance and fuser remanufacture industry.

In-House R&D

Partsmart is committed to investing and innovating in R&D.  Over the past two decades, we have invested a great deal of capital to hi-tech products such as thermistors, thermoswitches and heating elements.  Partsmart is one of the earliest manufacturers of aftermarket fuser film sleeves.  After several generations of development and improvements, our aftermarket fuser film sleeves have become the most popular products with a wide variety of brands, models and material types.  

 

Quality Assurance

Partsmart utilizes the stringent protocols in all aspects of our manufacturing processes. Our Quality Management System is in compliance with the highest international standards such as ISO 9001 qualification processes and ISO9001:2000 QMS.  We adhere to the continuous improvement process and use international auditing as well as 3rd party auditing to help us evalutate our systems and effectiveness on a regular basis.

Fuser Refurbishing Program

At Partsmart, we recycle hundreds of fuser cores for in-house refurbishment every month.  We believe refurbishing industry is not only an eco-friendly alternative, but also a chance for the part to evolve from its original state.  All the fuser cores are professionally cleaned, and all the worn-out parts are replaced to ensure another full life cycle utilization. Fusers refurbished by Partsmart meet the highest quality standards in the industry and are widely accepted by business and personal users.  

Technical Support

We are committed to provide professional technical support to our customers, including needs assessment, trouble-shooting, and video-based diagnosis.  We focus on mitigating the risks for our customers and addressing their unique technical and business needs.